Education Session – Introduction to Working in Residential Care

I’ve had a few questions about one of the slides in the education session I recently presented to the industry (I tend to use a ‘presentation zen’ approach to presentations, rather than bombarding people with slide after slide of 200 words at 14pt font!). This slide is an overview of our approach to managing both facility and resident stakeholders’ expectations, and means that:

  • Our number one priority, that we will not compromise on, is the safety of both staff and residents. This is reflected in our assessment process and care planning
  • After safety, we want to ensure that residents’ mobility, dexterity, and rehabilitation is optimised based on resource restraints, and that residents are as free from pain as possible
  • If we do these things well (and it’s documented the correct way) then a facility’s funding will reflect this care
  • Lastly, when done well then the funding will always increase greater than the cost of the service, so improved care can be provided to the resident


Introduction to Residential Care 2013


Previously, many aged care facilities were providing minimal (or none) physiotherapy. It’s by using this approach that many aged care facilities are now providing physiotherapy and occupational therapy four days a week or more… leading to reduced WHS/manual handling issues, better resident outcomes, and improved financial sustainability.